Returns & Refunds policy

You are entitled to cancel your order within 3 days if we sent out the wrong item or wrong size.

The deadline for cancelling an order is 3 days from the date you received the goods.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail admin@khemmiesapparel.com

We will reimburse you no later than 7 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The clothes were purchased in the last 3 days

  • The clothes are in the original packaging

The following clothes CANNOT be returned:

  • Clothes made to your specifications or clearly personalized.

  • Errors due to customer's negligence (choosing wrong size, color)

  • Clothes worn, with sweat prints or dirt clearly visible.

  • Clothes returned after the stipulated grace period..

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

24 channels television road, Opic, Lagos.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail admin@khemmiesapparel.com